Lloyds TSB Commercial Finance has been protecting its clients against the failure of debtors since 2004 and will in 2008 year provide cover for in excess of £2 billion worth of sales in the UK and Europe. In 2008 Commercial Finance together with Chartis UK decided to launch the Debtor Insurance product to the wider the business community, offering the joint expertise of LloydsTSB Commercial Finance and Chartis UK to help protect business against the failure of their customers.
Martin Walmsley – Head of Debtor Insurance
Martin formed the Debtor Insurance team in 2007 building on the success of the Debtor Protection product, offered to our asset finance client, over the previous four years. Martin works closely with Chartis UK and the team to make sure that we offer the right level of protection to our clients at a realistic and competitive price. Losses are inevitable, especially in today's financial climate, when one of our Clients customers does fail the team make sure that the focus is on paying the insured loss with the minimum of fuss.
Craig Stones – Debtor Insurance Client Manager
Craig joined the Debtor Insurance team in January 2007 as Client Manager. Having worked for both a major broker and smaller specialist firms in both an underwriting and client servicing capacity, Craig brought with him 8 years experience of the Credit Insurance market. Craig's role is to be day to day point of contact for our existing clients whilst also providing advice and quotations to new customers.
Jenny Heath – Debtor Insurance Client Manager
Jenny joined the company in 1986 and has worked in several roles across the business, most recently leading a substantial team in a client facing role. She joined the Debtor Insurance team in February 2009 as Client Manager and has recently become FSA accredited. Jenny's role is to provide support for our existing clients whilst also providing advice and quotations to new and existing businesses.
Hazel Hunt – Debtor Insurance Analyst
Hazel has worked for the company since August 1988. In her time with the company she has worked in various roles, in 1995 she joined the Credit department and since then has continued in this sector. In 2004 Hazel was a founding member of the existing Debtor Protection Team.
In May 2007 Hazel became FSA accredited and is now part of the specialised Debtor Insurance Team and continues to offer her experience of trade credit within the role. Hazel is responsible for dealing with any new enquiries as well as offering support to existing customers with the policy already in place.
Ben Durrant – Debtor Insurance Analyst
Ben has worked within the Debtor Protection Team since it's inception in 2004, becoming FSA approved for the launch of Debtor Insurance to non Invoice-Finance clients in 2007. He brings 9 years experience of risk assessment to the team, 4 of which have been gained in the Credit Insurance market. Ben is a front-line point of contact offering support to both existing clients and prospects alike.
Claire Morris – Debtor Insurance Analyst
Claire has worked in a variety of financial services roles over the 5 years and joined the team in January this year. Having achieved accreditation in May 2008, Claire handles both new business and supports clients who require general assistance or who have claim queries. Claire has built a good reputation with both clients and the team with her helpful and thorough approach.
Josh Burns – Debtor Insurance Analyst
Josh recently joined the Debtor Insurance team bringing with him experience of the credit insurance industry gained with one of the major UK insurers. Josh has several years experience in customer service with a varied portfolio of insurance subjects. Josh has recently achieved FSA accreditation and is here to help you through the quotation process or to answer any questions you may have. He has extensive experience helping clients understand insurance polices and obtaining the cover they need through the policy.
Darren Jones – Debtor Insurance Analyst
Darren recently joined the Debtor Insurance Team in April 09 having achieved FSA accreditation in May 09, bringing with him 9 years experience working in a variety of roles in the financial sector. Darren role is to both provide support for our existing clients whilst also providing quotations to new customers; His objective is to make the whole process of obtaining and running a Trade Credit Insurance policy as simple and effective as possible ensuring the maximum cover is available to our policy holders.
James Alexander – Debtor Insurance Analyst
James joined the Debtor Insurance team in April 2009 bringing 9 years experience in Commercial and Consumer financial services. James has achieved FSA accreditation in May 2009 and also has extensive experience in both a Broker and Underwriter capacity in a variety Insurance Markets. James' role is to provide a day to day point of contact, prepare quotations and build relationships with both new and existing Trade Credit Insurance policy holders.